Terms of service

OVERVIEW

Welcome to DooWear! Throughout the site, the terms "we", "us", and "our" refer to DooWear (operated by Sidatong Network Technology Co., Ltd.). We operate this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). DooWear is powered by Shopify, enabling us to provide these Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

 

Please read these Terms of Service carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

 

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence. To purchase any products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials.

 

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products. However, product colors or appearance may differ slightly depending on your device's screen configuration. We reserve the right to modify product descriptions or discontinue any product at any time without notice. Purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.

SECTION 3 - ORDERS & PRICES

  • Orders: When you place an order, it constitutes an offer to purchase. We reserve the right to accept or decline your order at our discretion.

  • Prices: All posted prices, discounts, and promotions are subject to change without notice. Unless expressly stated, posted prices do not include taxes, shipping, or customs charges.

  • Billing: You represent and warrant that the payment information provided is true, correct, and complete, and that charges incurred by you will be honored by your financial institution.

SECTION 4 - SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you. For full details, please review our Shipping Policy.

 

SECTION 5 - INTELLECTUAL PROPERTY

Our Services, including logos, graphics, images, text, and product design, are owned by DooWear, its affiliates, or licensors, and are protected by applicable intellectual property laws. You are permitted to use the Services for personal, non-commercial use only.

SECTION 6 - RELATIONSHIP WITH SHOPIFY

DooWear is hosted on Shopify Inc. However, any sales and purchases made on this site are directly between you and DooWear. You acknowledge and agree that Shopify is not responsible for any aspect of sales, claims, or transactions between you and DooWear.

SECTION 7 - AGENTS & AUTOMATED ACCESS

Any automated tool or software ("Agent") accessing the site must identify itself clearly using the format Agent/[agent name] in its HTTP request header. Agents must not conceal their presence, bypass CAPTCHAs, or attempt to scrape site data maliciously.

SECTION 8 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to transmit malware/viruses, to collect personal information of others, or to interfere with the security features of the site. Violation of any prohibited uses will result in immediate termination of your access.

SECTION 9 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Services and all products are provided 'as is' and 'as available' without warranties of any kind. To the fullest extent permitted by law, DooWear shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Services or products.

SECTION 10 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Shenzhen, Guangdong, China, where DooWear is headquartered, without regard to conflict of law principles.

SECTION 11 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to our official customer care team:

  • Website Name: www.doowear.com

  • Company Name: Sidatong Network Technology Co., Ltd.

  • Business License Number: 91440300MA5H006A1U

  • Business Address: Room B220, 4th Floor, Niulanqian Building, Xinniu Community, Minzhi Street, Longhua District, Shenzhen, Guangdong 518000, China

  • Business Email: info@doowear.com

  • Phone: +86 185 1817 0019

  • Support Hours: Mon – Fri, 9:00 AM – 6:00 PM (GMT+8)